Setup triggers and communication methods to alert the right people at the right time, before it costs you money.

Getting the right information to the right people at the right time—managing information flow—is the key to reducing costs and improving profits. Automated email and alert technology provides you with the tools to maximize the efficiency of your communication.

Forewarn project staff that a new customer is about to move forward, so they can plan accordingly.

Respond to customer inquiries and registrations with auto respond emails.

Ensure timely contract renewals, or upgrades, by notifying salespeople of up-coming contract expiry dates.

Automatically send out critical reports.

Auto-respond to customers when they create new tickets over the web, or send you their service requests by email.

Notify the right engineers when specific defects are logged.

Alert service personnel when a ticket has been assigned to them.

Alert suppliers and service technicians about stock shortages.

Notify partners about shipping status and delivery delays.